Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you visit our website. This may include:

• Contact information: your name, email address, phone number, and country of residence.
• Travel details: travel dates, preferred destinations, number of travelers, and special requests you submit through our contact form.
• Technical information: your IP address, browser type, device information, and pages visited on our website (collected through analytics tools).
• Communication records: any messages you send us via email, WhatsApp, or our contact form.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and prepare custom travel proposals.
• To communicate with you about your trip planning and booking process.
• To send you travel-related updates, newsletters, or marketing content (you may opt out at any time).
• To improve our website, services, and customer experience.
• To comply with legal obligations, including visa assistance and tax requirements.

3. Sharing Your Information

We do not sell your personal information. We only share your data with trusted third-party partners who assist in delivering our services, such as:

• Hotels and accommodations for booking confirmation.
• Local transportation providers and tour guides.
• Visa processing agencies (only when required for your trip).
• Payment processors (your payment details are handled directly by the processor, we do not store full credit card information).

All partners are required to protect your information in accordance with applicable privacy laws.

How your inquiry is processed: when you submit our inquiry form, your information is transmitted through a secure edge network and stored in the private business system of our travel consultants (China Real China), where it is used exclusively to prepare and deliver your custom travel proposal. Your information is not sold or shared for advertising purposes.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and to understand how visitors interact with our site. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. We may use:

• Essential cookies: necessary for the website to function properly.
• Analytics cookies: to understand traffic patterns and improve our site.
• Marketing cookies: to deliver relevant advertisements on social platforms.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure transmission protocols (HTTPS), encrypted storage for sensitive data, and limited access to personal information within our team. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data (subject to legal retention requirements).
• Withdraw consent to processing at any time.
• Lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise these rights, please contact us at wuchengwu@yixiaocc.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. Travel booking records are typically retained for a minimum of 3 to 7 years after the trip completion date.

8. Children's Privacy

Our services are intended for general audiences and are not specifically directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate action.

9. International Data Transfers

As we operate internationally, your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. When such transfers occur, we rely on standard contractual clauses or other legally recognized mechanisms to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: