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Terms & Conditions

Understand the use of this website, the distinction between an enquiry and a booking, and the information to confirm before arranging your journey.

Local review draft. The legal operator and commercial and legal conditions remain unconfirmed; this is not an approved final set of terms. Prepared on 2026-10-04. Effective date: [TO CONFIRM].

On this page

1. Who operates MiyoTrip

MiyoTrip is the brand used on this website. The contracting party must be identified in the final terms and booking documents; the brand name alone does not identify the legal service provider.

  • Legal name, registration number and registered country or region: [TO CONFIRM].
  • Registered address and any relevant travel-business licence: [TO CONFIRM].
  • The operator’s role and the identities and qualifications of providers responsible for the booked travel services: [TO CONFIRM].

2. What this website provides

The website presents China itineraries, travel guidance and traveller experiences, and accepts requests for journey planning or assistance. It currently has no traveller-account registration or online payment checkout. Submitting a form, sending a message or discussing an itinerary is an enquiry; it does not itself confirm a reservation, create a booking or take payment. The Booking Guide explains the planning and confirmation process.

3. Proposals and booking confirmation

A displayed itinerary is a starting point for discussion. Availability and arrangements need confirmation for your dates and party. Before agreeing, check the written itinerary, service description and booking agreement, including the contracting party and your obligations.

  • The precise action that forms the travel contract, who accepts it and how acceptance is recorded: [TO CONFIRM].
  • The proposal’s validity and the method of issuing a booking confirmation: [TO CONFIRM].

4. Included services and separate arrangements

The individually confirmed itinerary and agreement should identify accommodation, guides, transport, meals, activities and other included services, together with exclusions and optional arrangements. A photograph or general description does not establish that a particular hotel, room, vehicle or activity is included. Do not assume that international flights, visas, insurance, personal purchases or every meal are covered. Any separate supplier contract should identify its provider and terms before you accept it.

5. Information about your travelling party

Provide accurate contact and journey information, and notify the team of material corrections. When arranging travel for others, make sure you are authorised to share their details and communicate the proposed arrangements; children’s information should be provided by an authorised parent or guardian. Mention relevant mobility, dietary or other practical needs early. Specific arrangements require assessment with the relevant providers and written confirmation; submitting a request does not guarantee suitability or availability.

6. Travel documents, entry rules and insurance

Check the current passport, visa, entry, transit and health requirements that apply to your nationality and itinerary, including any requirements for minors. Confirm details with the responsible authorities and carriers before travel. Travel guidance does not guarantee a visa, permission to enter or a risk-free journey. Review suitable insurance for your activities, medical needs and possible disruption, including exclusions. Any agreed assistance with documents, insurance or applications must be described in the booking agreement.

7. Payment arrangements to confirm

The website does not collect online payments. Before paying, obtain written instructions and verify the contracting party, recipient and payment details through a confirmed contact channel. Do not send card details through the enquiry form.

  • Authorised recipient, accepted methods and currency: [TO CONFIRM].
  • Any deposit, balance deadline, applicable taxes, transaction charges and receipt arrangements: [TO CONFIRM].
  • The consequences of a missed payment and any notice or opportunity to resolve it: [TO CONFIRM].

8. Changes, cancellation and refunds

Send any requested change or cancellation through the contact channel in your booking documents, keeping a written record. A requested change needs confirmation of availability and any resulting terms before it is agreed.

  • How notice is received and when a change or cancellation takes effect: [TO CONFIRM].
  • Applicable charges, supplier restrictions and any lawful deductions: [TO CONFIRM].
  • Refund eligibility, calculation, method and processing period: [TO CONFIRM].

9. Changes affecting the agreed journey

Weather, transport disruption, closures or other events may affect an itinerary. Any proposed replacement, significant change or inability to provide an agreed service must be considered under the booking agreement and applicable law, with its effect on your options and payments explained. An unavoidable event is not an automatic exclusion of responsibility or refund rights. The notification process, alternatives and remedies for affected services remain [TO CONFIRM].

10. Reasonable use of the website

You may browse the website and use its forms for genuine enquiries. Do not submit unlawful material, impersonate someone, interfere with security, distribute malware or use forms for spam. Automated activity that disrupts the website or unlawfully extracts protected material is not permitted. Protective measures against misuse should remain proportionate; they do not remove your ability to raise a legitimate enquiry or complaint.

11. Text, photographs and other content

Website text, branding, photographs, films and other materials may be protected by rights held by MiyoTrip or their respective creators and owners. Viewing or linking to a page does not grant permission to reproduce material commercially or imply an endorsement. Obtain the relevant permission where required; lawful exceptions remain available. Sending an enquiry does not authorise publication of your image, feedback or story.

12. Guidance and external platforms

Travel guides support planning; rules and circumstances can change, so check relevant official sources for current requirements. Correcting an error does not remove any responsibility required by law. Links and optional video playback may take you to services such as YouTube or WhatsApp; email links open your email tool. Their own terms apply to those services. These links are not a MiyoTrip online checkout or proof that a booking has been confirmed.

13. Personal information and cookies

The Privacy Policy describes enquiry information and its handling; the Cookie Policy explains website storage and third-party content. Reading these terms or browsing the website is not consent to optional tracking or marketing. Any consent needed for a separate use must be requested separately.

14. Questions or concerns

Use Contact us, email [email protected] or WhatsApp +8613861800000 for questions or complaints. Include the relevant enquiry or booking reference, the issue and the outcome you seek. Avoid sending unnecessary sensitive documents through an open message. The responsible complaints contact and escalation procedure remain [TO CONFIRM]. Contacting the team does not prevent you from using any available statutory remedy.

15. Responsibility, governing law and your rights

Nothing in this draft excludes liability that cannot lawfully be excluded or waives mandatory consumer protections. The applicable travel-protection framework depends on the operator, the services sold and the transaction; this page does not establish a particular regulatory status. Governing law, competent jurisdiction and any applicable dispute-resolution body are [TO CONFIRM]. Their selection must preserve protections and routes of redress that applicable law grants you. No compulsory arbitration provision is established by this draft.

16. Languages and future updates

Language versions should convey the same meaning. If wording is unclear or inconsistent, ask for clarification before agreeing; no language is unilaterally given priority by this draft. Final approved website terms should state their effective date and identify later changes. Updating this page does not retrospectively alter a confirmed booking agreement. Changes to an existing contract require the agreement or procedure allowed by that contract and applicable law.

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